Meadows Resources Uses HiveDesk to Scale Back Office
About Meadows Resources
Meadows Resources is a virtual staffing firm that provides small and mid-size companies a one-stop-shop for back office work. Using a virtual format, Meadows recruits, hires, and places remote workers with small to mid-size companies across the globe. Their back office services include:
- Web and IT
- Marketing
- Writing and editing
- Human resources
- Bookkeeping
- Administration
Traditionally, many businesses would only hire internal employees or work with a range of different consultants to meet these needs. At the same time, many companies face a lack of domain expertise to manage these functions, budget limitations, or a lack of local talent. Meadows provides all the talent, managed in one place, and streamlines back office operations for companies.
The Challenge: Managing Growth and a Remote Team
Lindsay Meadows, the owner of Meadows Resources, started the business in 2010 with a small group of clients focusing on administrative and HR projects. Her ten years of experience in HR and recruiting, in combination with a market-wide trend of expanding remote employment, helped her grow from a virtual independent contractor to a full back office virtual team. But as she grew her business, she needed a solution to help her manage her growing enterprise. She needed a tool that would:
- Track virtual employee time spent on projects
- Provide clients accurate, reliable data
- Help log team members' work
- Provide reliable uptime
- Be a value-added part of her business
That's where HiveDesk comes in.
How HiveDesk Helps Meadows Manage Their Remote Team
HiveDesk played a crucial role in helping Meadows Resources provide their clients a one-stop-shop for back office functions. The small companies they serve have been able to avoid the hassle of dealing with different institutions and contractors.
Using HiveDesk, Meadows can easily track their workforce productivity and provide reports to their clients. HiveDesk takes clear screenshots to prove productivity, helps Meadows track time spent on each project, and provides better insights than long and extensive reports otherwise would. As a result, Meadows can more easily provide their clients fair pricing and assign the right people to each client project.
HiveDesk has been an integral part of Meadows' growth.
What the Client Says
“We have used every timekeeping system under the sun, and they all fall short in some area that we need, but overall HiveDesk has met our needs. Specifically in the reporting area. Their PDF screenshot reports are clean and easy to use and understand. Our clients prefer them over the complicated reports of other systems. It also has a great price point and instant flexibility, as the size of our team changes frequently. We have little-to-no downtime or issues once we get our resources set up. The support is great, and I am able to speak directly to someone who can help me when I need help.”
— Lindsay Meadows, Owner, Meadows Resources
Need a reliable way to track your virtual team's productivity? Try HiveDesk free for 14 days and see how easy it is to manage remote workers and provide transparent reports to your clients.
