Workforce Management Software for Remote Teams
Time tracking, employee scheduling, attendance, activity monitoring, and timesheets in one affordable platform. Built for small to mid-size businesses that need visibility into how their remote teams work.
No credit card required · 14-day free trial · $5/user/month
What You Get with HiveDesk WFM
Everything you need to manage your workforce in one platform. No add-ons, no hidden costs.
Time Tracking
Automatic time tracking with desktop, mobile, browser, and Chrome extension apps. Employees check in and time is recorded by task, project, and client.
Activity Monitoring
Periodic screenshots with transparent notification so employees know when monitoring is active. Configurable frequency and privacy controls.
Employee Scheduling
Create shifts, assign employees, and manage availability. Build weekly or monthly schedules and share them with your team.
Attendance Management
Track clock-in and clock-out times, monitor breaks, and get alerts for absences. Know who is working and who is not, in real time.
Timesheets
Auto-generated timesheets from tracked time. Managers review and approve before exporting as PDF or Excel for payroll.
Real-time Dashboards
See who is working, on what task, and for how long. Get a live overview of your entire team from a single dashboard.
How It Works
Get your team up and running in minutes with a simple four-step process.
Add your team and projects
Sign up, create projects, and invite employees. Setup takes minutes, not months.
Employees track time automatically
Team members start the timer using the desktop, mobile, browser, or Chrome app. Time is captured automatically.
Monitor activity and manage schedules
View screenshots, track attendance, create shift schedules, and manage leave requests from your dashboard.
Review timesheets and generate reports
Approve timesheets, export data for payroll, and generate client billing reports.
Who Uses HiveDesk
Trusted by teams across 6 continents since 2011.
Contact Centers & Call Centers
Track agent time, monitor activity, and manage shift schedules for in-house and remote contact center teams.
Learn more →BPO Operations
Manage distributed BPO teams with time tracking, screenshots, and attendance monitoring across locations and time zones.
Learn more →Remote & Hybrid Teams
Get visibility into how remote employees spend their time. Track hours, monitor activity, and manage schedules from anywhere.
Learn more →Agencies & Consultancies
Track billable hours by client and project. Generate accurate timesheets for invoicing and payroll.
Learn more →All Features Included at $5/User/Month
One plan, one price. Every feature below is included for every user.
Automatic Time Tracking
Track employee hours automatically with desktop, mobile, browser, and Chrome extension apps. Time is recorded by task, project, and client.
Activity Monitoring with Screenshots
Capture periodic screenshots to verify activity. Employees are notified when monitoring is active, ensuring transparency and trust.
Employee Scheduling
Create and manage shift schedules, assign employees to shifts, and handle availability. Share schedules with your team instantly.
Attendance Management
Track clock-in/clock-out times, monitor break compliance, and receive absence alerts. Get a clear picture of daily attendance.
Leave Management
Handle time-off requests with approval workflows. Track leave balances, accruals, and ensure adequate staffing coverage.
Timesheet Management
Auto-generated timesheets with a built-in approval workflow. Export approved timesheets as PDF or Excel for payroll processing.
Real-time Dashboards
See who is working, on which tasks, and for how long. Monitor your entire team from a single live dashboard.
Project & Task Management
Create projects, assign tasks to team members, track time by project, and monitor progress toward completion.
Overtime Management
Track overtime hours automatically. Get alerts when employees approach overtime thresholds to help maintain FLSA compliance.
Client Billing
Track billable hours by client and project. Generate time reports that make invoicing accurate and transparent.
Why Teams Choose HiveDesk Over Enterprise WFM
HiveDesk is not NICE or Verint. It is the simple, affordable alternative for teams that need workforce management without the complexity and cost of enterprise platforms.
| HiveDesk | Enterprise WFM | |
|---|---|---|
| Pricing | $5/user/month | $15–50/user/month |
| Setup time | Minutes | Weeks to months |
| Complexity | Simple, self-service | Requires dedicated WFM team |
| Best for | SMBs and remote teams | 1,000+ seat contact centers |
| Time tracking | Built-in automatic tracking | Often separate or add-on |
| Activity monitoring | Built-in screenshots | Often separate or add-on |
| Demand forecasting | Not included | Built-in with AI |
| Scheduling | Basic shift scheduling | AI-powered optimization |
| Contract | Month-to-month, cancel anytime | Annual contracts typical |
Need demand forecasting or AI-powered scheduling? Enterprise WFM tools may be a better fit. Need reliable time tracking, scheduling, monitoring, and timesheets at a price that makes sense? That is what HiveDesk does well.
Related Resources
Free tools, templates, and guides to help you manage your workforce.
Frequently Asked Questions
Common questions about workforce management software.
Workforce management (WFM) software helps businesses plan, track, and manage their employees’ time, schedules, attendance, and productivity. It brings together tools like time tracking, scheduling, attendance management, and timesheets into a single platform, giving managers visibility into how their team operates.
HiveDesk includes automatic time tracking (desktop, mobile, browser, Chrome extension), activity monitoring with periodic screenshots, employee scheduling, attendance management with clock-in/clock-out, leave management with approval workflows, auto-generated timesheets, real-time dashboards, project and task management, overtime tracking, and client billing reports.
HiveDesk is built for small to mid-size businesses and remote teams. It’s simple to set up (minutes, not months), costs $5/user/month with no long-term contracts, and includes time tracking, monitoring, and scheduling in one tool. Enterprise WFM platforms like NICE and Verint are designed for 1,000+ seat contact centers and include AI-powered forecasting and optimization that HiveDesk does not offer.
No. HiveDesk does not include demand forecasting, Erlang C calculations, or AI-powered schedule optimization. If you need call volume forecasting, you can use our free Erlang C calculator at /calculators/erlang-c-calculator-for-call-centers. HiveDesk focuses on straightforward shift scheduling, time tracking, and activity monitoring.
HiveDesk works on Windows, macOS, Linux, iOS, and Chrome. The desktop app tracks time and captures screenshots. The mobile app tracks time and GPS location. The Chrome extension and web app allow time tracking from any browser.
HiveDesk costs $5 per user per month. There is a single plan that includes all features — no tiers, no add-ons, no hidden costs. Every feature listed on this page is included in that price.
Yes. HiveDesk offers a 14-day free trial with no credit card required. You get access to all features during the trial so you can evaluate the full product before committing.
HiveDesk integrates with Asana for project and task management. You can track time directly on Asana tasks. Timesheet data can be exported as Excel or CSV for use with your existing payroll software.
HiveDesk is best suited for small to mid-size businesses with remote or hybrid teams. It’s popular with contact centers, BPO operations, marketing agencies, consulting firms, staffing companies, and IT support teams. If you need simple, affordable workforce management without the complexity of enterprise tools, HiveDesk is a good fit.
Sign up for a free trial at app.hivedesk.com/freetrial. Create your account, add projects, invite employees, and start tracking time in minutes. No implementation project or dedicated WFM team required.
Ready to Get Started?
Join teams worldwide who trust HiveDesk for workforce management, time tracking, and employee monitoring. $5/user/month, all features included.