Make Your Operations Efficient and Productive
Make your team more efficient and productive with HiveDesk. See how your team spends time at work, track their progress, and manage your team's workload.
No credit card required · 14-day free trial · $5/user/month
Increase Productivity
Make your team more productive
HiveDesk gives you visibility into how your team is working so you can help them become more productive. See hours worked by employees, monitor their activities and work to identify opportunities for improvement.
Track time
Accurately track how much time employees spend at work.
Monitor activities
See what employees do at work with detailed activity reports.
Provide feedback
Review screenshots of employees' computers to identify areas for improvement and give feedback.
Track Work
Stay on top of your team's work
Get a bird's eye view of your team's work. See how each project is doing, which tasks are behind schedule, and labor cost for tasks and projects.
Work dashboard
See everything at a glance, from project to tasks and cost.
Task tracking
See which tasks are on schedule and which ones are behind schedule.
Cost tracking
Track labor cost spent on each task and project to get real-time visibility into your cost.
Workload Management
Manage your team's workload
HiveDesk enables operations leaders like you to manage your team's workload and increase efficiency. Schedule your team members in shifts, organize them in teams, manage time off and holidays.
Employee scheduling
Schedule employees in shifts and assign them tasks to ensure work is completed on time.
Team organization
Organize employees in functional teams to better manage their work.
Time off management
Create leave policies, manage leave requests, create holiday calendar and track attendance.
“We have used every time tracking software under the sun, and they all fall short in some area that we need, but overall HiveDesk has met our needs. Their PDF screenshot reports are clean, easy to use and understand. Our clients prefer them over the complicated reports of other systems.”
Lindsey Meadows
Owner, Meadows Resources
Frequently Asked Questions
By accurately tracking time spent on various tasks and projects, operations teams can gain valuable insights into their workflow and identify areas where time is being wasted. This data allows them to optimize processes, allocate resources more effectively, and prioritize tasks. Time tracking helps monitor project timelines, ensuring deadlines are met.
By implementing time tracking software, managers gain the ability to accurately track and analyze how employees spend their time. This provides insights into workflow patterns, identifies areas of inefficiency, and allows for better resource allocation. With real-time visibility into tasks and projects, managers can prioritize work and identify bottlenecks.
By accurately tracking time spent on tasks and projects, you can gain insights into how your team utilizes their time. This allows you to identify bottlenecks, eliminate time-wasting activities, and optimize resource allocation. Time tracking software enables you to monitor project progress, identify potential delays, and ensure deadlines are met.
By monitoring how employees allocate their time, managers can analyze productivity levels and identify areas for improvement. Tracking time helps identify bottlenecks and inefficiencies in workflows, enabling informed decisions about resource allocation and process optimization. It also helps estimate project timelines more accurately.
Yes. With multiple projects, deadlines, and team members to manage, time tracking provides real-time insights into how time is spent. This helps identify bottlenecks, optimize workflows, and allocate resources effectively. Time tracking also helps agencies accurately track billable hours, improving transparency and client billing.
By accurately recording time spent on various tasks, managers can analyze call durations, response times, and idle periods. By identifying bottlenecks and streamlining processes, agents can be better utilized, resulting in reduced wait times and increased efficiency.
Yes. By tracking time, outsourcing companies gain valuable insights into employee productivity and can identify inefficiencies or bottlenecks. It enables tracking of task progress and project management, ensuring deadlines are met. Time tracking also enables transparent and accurate billing, enhancing client trust.
Ready to Get Started?
Join teams worldwide who trust HiveDesk for workforce management, time tracking, and employee monitoring. $5/user/month, all features included.