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Features
Employee Time Tracking
Employee Activity Monitoring
Task Management
Employee Shift Scheduling
Attendance Tracking
Vacation Tracking
Overtime Management
Invoicing
Project Management
Who We Serve
Accountants
Marketing Agencies
Law Firms
BPO
Call Centers
Consultants
Software Developers
Ecommerce
Staffing Agencies
IT Services
Pricing
Log In
Free Trial
The HiveDesk blog
Stories and solutions for remote / work-from-home businesses.
A Guide to Contact Center SLAs and Their Importance
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What Is Call Center Workforce Management & How To Optimize It
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What is After-call-work in call Centers and How to Reduce It
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How to Measure & Improve Agent Productivity
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How to Build Troubleshooting Flowcharts for Contact Centers
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Important Metrics to Follow for Workforce Planning
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How to Choose The Right Employee Timesheet Software for Contact Centers
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How to Leverage the Power of Back Office Operations for Your Business
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A Beginner’s Guide To Contact Center Operations Management
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How to Avoid Absenteeism in the Contact Centers
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Difference Between Workforce Planning and Workforce Forecasting
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Blog Post: Best Practices for Intraday Team Management in Contact Centers
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