Time tracking for BPO and outsourcing companies
Maximize billable hours and profitability with HiveDesk time tracking app for BPO and outsourcing companies. Accurate timesheets, activity reports and cost tracking.
Recover more than 10% more revenue
HiveDesk is the most affordable time tracking software for BPO and outsourcing companies. It works on all operating systems your team uses – Windows, Linux, and Apple Mac.
Keep track of billable time, employees’ activities, tasks and project cost with HiveDesk. Accurate time tracking for your outsourcing team can help you recover up to 10% more revenue.
HiveDesk eliminates time and errors associated with manual timesheets. It improves the employee experience and gives you reliable timesheet data for invoicing clients.
Simplify BPO time tracking
HiveDesk simplifies time tracking for outsourcing companies. Whether the employees work in office, from home or remotely in another country, HiveDesk has you covered.
Say goodbye to manually collecting timesheet data from multiple forms and sources for payroll and invoicing. Automated timesheets make the payroll process super easy and painless.
You can log into your dashboard to see how much time was spent on each project and how much time each developer has worked on the project. Timesheet reports show hours for employees and projects.
If you add hourly pay rate for employees, you can generate a report about how much you need to pay each employee.
Create accurate client invoices, fast
Accurate invoices are critical to building trust and maintaining profitability of your outsourcing business. Automatic time tracking ensures accurate timesheets and invoices for your clients.
Just run timesheet report for the project and use it to create your invoices. No more last-minute rush to collect billable time from your team members.
Improve team productivity and quality with screenshots
Outsourcing employees need to follow the right process and use the right tools. You can ensure compliance with the process and tools by reviewing employees’ screenshots.
If an employee is less productive or is making more errors, you can review the screenshots to understand what he is doing wrong. You can provide targeted feedback to increase his productivity and quality.
You can also review the screenshots of your star performers to see what they do differently and use the insight to help others become better.
See activity levels of employees
BPO employees need to be active on their computers to enter and process data. HiveDesk monitors when employees are using keyboard and mouse on the computer. High levels of activity correlate to higher productivity for BPO employees.
By looking at activity report, you can see which employees are working actively and are productive.