Not all of my team members run Windows computers. Is that a problem?
Not at all. HiveDesk works on Windows, Macs, and Linux. That covers more than 99% of all desktop/laptop systems.
Once installed, is HiveDesk always running on my computer?
No. HiveDesk only tracks time and activity once you have logged into the HiveDesk software AND checked into a project. Once you check out of a project, time and activity tracking stops. It’s that simple. Even if you leave the HiveDesk software running and you stay logged in, HiveDesk WILL NOT track your time and activity.
Does HiveDesk capture all of the monitors that my team members may have connected to their computer?
Yes. When team members have multiple monitors connected to their computer we do capture the activity on the extra monitors.
Is there a limit on screenshots taken?
No, every plan has unlimited screenshots. Screenshots are taken automatically; you decide how often you would like them taken. The desktop tracker supports multiple-monitor setups and will take screenshots even while screen savers are active.
What are the benefits of activity levels and screenshots sent from the team members’ computers?
Activity levels and screenshots can be used to determine the productivity of remote team members. The screenshots provide proof that the team member is not using paid time to do other activities. The activity levels measure keyboard and mouse activity.
What type of reports can be generated?
HiveDesk can generate timesheet reports, screenshot reports and daily, weekly, and bi-weekly summaries.