Get more out of your ecommerce back office team

Track time, see what the team is doing and manage cost with HiveDesk.

(No credit card required)

Your ecommerce back office performs repetitive but critical tasks like adding tags to products, categorizing items, editing product images and changing descriptions. Do you want to know how much time your team spends on these tasks? Do you want to see if the employees are using the right tools and following the correct process? Do you want to accurately track labor cost?

Try HiveDesk!

Automatic time tracking

With HiveDesk, you can automatically track time your employees spend on back office work. Just create projects for each type of work and assign employees to those projects. HiveDesk will do the rest.

You can log into your dashboard at any time to see how much time was spent on each project and how much time each employee has worked on the project. You can generate timesheet reports by project and employees. You can see if you should reallocate resources based on the workload for each type of work or project.

Accurate cost tracking for ecommerce back office

Get accurate cost data for your ecommerce back office. Just enter individual pay rate or hourly cost for each employee in your back office operations. HiveDesk will calculate the actual labor cost in timesheet reports using the hourly rate. The cost data helps you understand which ecommerce support operations are costing you more money.

Improve your ecommerce operations

Hivedesk takes random screenshots of your employees’ computers. You can review the screenshots in the dashboard to see if the employees are using the right tools and processes. If an employee is less productive than expected, you can look at his screenshots to see if he is able to use the tools and follow the process correctly. You can also review the screenshots of your star performers to see what they do differently and use the insight to help others become more productive.

Screenshots for Monitoring Employees

How to use HiveDesk time tracking for ecommerce

HiveDesk is super easy to use:

  • Sign up for your 14-day free trial
  • Create projects for each type of back office work and assign employees to projects
  • Ask your employees to install the HiveDesk client software on their computers
  • Tell employees to start the client software when they start work
  • HiveDesk client will automatically track time, take screenshots and upload everything to the server for you to see

Excellent solution to improve ecommerce operations

HiveDesk gives you visibility into your team’s work. You can see which activities take more time, which one costs more money, which employees need help and what you can do to improve team’s productivity.

You can make your ecommerce business more efficient and profitable with HiveDesk for just $5/employee!

Invite members to join

Pick who you want to join each and every project

Set default rate

Set your own default rate paid for each member

Team time tracking

Track the time your remote employees spend on projects

Project tracking

Create unlimited projects as needed and add tasks

Choose a plan that best fits your team

Join 2000+ happy users who have tracked over 3 million hours with HiveDesk.

  • 3 User plan
  • $15
    per month
  • 3 Users
    + 1 Admin
  • 5 User plan
  • $25
    per month
  • 5 Users
    + 1 Admin
  • 10 User plan
  • $50
    per month
  • 10 Users
    + 1 Admin
  • 20 User plan
  • $100
    per month
  • 20 Users
    + 1 Admin
  • 50 User plan
  • $250
    per month
  • 50 Users
    + 1 Admin

Need a larger plan? Email sales@hivedesk.com