Basic directions to get started
Once you have been added to a new/existing project by your manager, you will receive an email notification with instructions on how to join the project.
To accept or decline the project invitation, you will need to login to your HiveDesk account.
Click on the Login button in the notification email or visit the Sign in page.
Provide your details, such as First Name, Last Name, Email, Password and Time Zone. Click on Register button for registration.
If you are belong to more than one team. You will get team selection option after login. Select the team you wish to access from the drop-down list and click Continue. If you want to make selected team as your default team when you login, please check the checkbox Make this team my default. You can change this setting any time by going to My account -> My teams.
As a team member, you can accept the request from your project creator by clicking on the Accept button from My projects page. After accepting, you will be a team member of this project.
Installing and using the HiveDesk Client
Download the HiveDesk Client software.
To install the HiveDesk client, please follow the simple installation instructions provided.
Login to HiveDesk using your account.
In HiveDesk window, select the project you wish to work on and click the Check In button in order to start logging time.
Once the team member has checked in, screenshots will begin randomly at intervals designated by the employer. In the HiveDesk Client, select the tasks as they are completed. Be sure to click the Check Out button when you are done working on that project. Also, ensure that you click File and Logout ( File->Logout) each time you check out so that the employer’s updates take effect.
Installing the mobile app
Download and install the mobile app for your device:
For iOS devices – download from the App Store
For Android devices – download from the Google Play Store
You’ll see the login screen when you start the app. Log in using your HiveDesk account email and password.
You’ll see a list of projects you have been assigned. Click the Play button for the project for which you want to track time.
When you want to submit your time, click the Play/Pause button.
You’ll see the submit time screen. Enter any notes you want to add for the session and click Submit Time button.
To log out from the app, click the Hamburger menu (three horizontal lines in the top right-hand corner of the screen) and select Logout.
Using the web application
Using the same HiveDesk account credentials that you use to log into the HiveDesk client software, log into your account at https://office.hivedesk.com/login.
Click on the Projects to view current projects and accept new projects. You can click on specific project names to view details of that project, work session details, including specific tasks and who else is working on the same project.
If you are a manager, you can view and manage all the projects that have been assigned by your administrator.
Timesheet, Activity & Reports
At the top of the page that comes up when you click the Timesheet, Activity or Reports. This enables you to select a project, choose a set of dates, choose whether or not to include notes, and choose how to receive the timesheet.
You can also choose to view a chart by selecting a team member and range of dates. This produces a chart that is displayed with a number of hours and activity level on the vertical axis and dates on the horizontal axis.
The Settings section allows you to edit your profile, change your password, etc.
This page is displaying profile details and allows you to edit your existing information like name, email, address, profile image, timezone etc…
Change password section allows you to change your existing password.
Questions? We’ll put you on the right path.
We have answers to frequently asked questions specific to team members. Check out our FAQs to learn more.