How a national credit repair company fills accountability gaps with HiveDesk

The Credit Pros

About The Credit Pros

Newark, NJ based The Credit Pros is a national credit repair company dedicated to the revival of credit for the everyday American consumer. The company works to remove negative, inaccurate, and unverifiable items from American consumer credit reports. The Credit Pros has made it possible for hundreds of families and individuals to purchase homes, buy new cars, lower interest rate payments, obtain jobs, and even secure security clearances within the military.

The company has been extensively featured in the financial press and is an INC 5000 company. It is one of The 50 Best Places to Work in 2016, according to Inc. Magazine.

Did you know that 1 in 5 American consumers have an error on their credit reports!

Experience with remote employees

Marketing Manager Taurean Casey says, “Using remote workers is always interesting, as you are connecting with someone that in some cases you are never going to meet. In regards to working directly, we have found that it is very important to be very clear with your tasks. In providing clear and precise instructions, we have found working with workers remotely to be effective and often times advantageous. There are clear cost breaks, but even more important are the rates at which you can get a job or task done quickly.

One benefit we see in using remote workers is the speed in which we can find qualified talent. There are instances where we just need to hire someone quickly. Going traditional routes doesn’t allow for that type of swiftness.”

The Credit Pros uses a number of tools for managing remote workers. Apart from HiveDesk, they also use skype to communicate and Google docs & spreadsheets to share documents.

Do you face accountability problems with your remote workers?

If you are using remote workers and facing accountability problems due to lack of visibility into their work, then it’s time to use HiveDesk. Try it free for 14-days and see just how easy it can be to track the hours spent by remote workers on your tasks.

“HiveDesk forms the foundation for the two-way flow of information that is paramount to in working with individuals remotely.”

How HiveDesk has helped

According to the company, HiveDesk fills the accountability gap that you would normally get while working with someone in the same office-space. When you are working with someone remote, it is difficult to figure out if the person is actually working on your project and doing useful work or just filling up timesheet. HiveDesk automatically tracks the time spent by remote workers as well as captures screen shots of the computer.

It forms the foundation for the two-way flow of information that is paramount to in working with individuals remotely.

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